Active International.com Privacy Policy Statement
Active Media Services, Inc. ("Active International," "we" or "us") has implemented this Privacy Policy Statement to provide our clients and other visitors (collectively "Users") to this website (www.activeinternational.com) information regarding the collection and use of Information (as defined below) you provide to us or is otherwise collected in the course of using this website (the “Website”) and any services (the “Active International Services”) accessed through the Website, so that you can make an informed decision about your use of the Website.
Active International has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, http://www.activeinternational.com.
TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or concerns regarding this statement, you should first contact us as provided under the section “Contact Information” below. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe here.
Active International participates in the U.S. – E.U. Safe Harbor framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English. For human resources data we have agreed to cooperate with Data Protection Authorities.
Active International complies with the U.S. – E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the from European Union member countries. Active International has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Active International’s certification, please visit http://www.export.gov/safeharbor/
Changes to Privacy Policy Statement
Active International reserves the right to modify this Statement at any time, so please review it frequently. When we post changes to this Statement, we will revise the “last updated” date at the top of this Statement. If there are material changes to this Statement, or in how Active International will use your personal information, we will notify you here, by email, or by means of a notice on our home page so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
The Information We Collect
Active International collects two types of information about you on this website: User Information and Technical Information. Each of these is defined and explained below, and “Information” refers to anything within the definition of either term.
User Information: From time-to-time in the course of your use of this Website and any Active International Services offered on this Website, we may ask you to provide your name, e-mail, address, telephone number and other personal identifying information (collectively, "User Information"). We also collect credit card information but don’t store this information. You may also provide Active International with third party personal information, such as first and last names, e-mail, address, phone number and similar information about other individuals such as your employer, colleagues, or clients however, you should only ever provide information about another person if you have his or her permission to do so. That information will only be used for the purpose for which it was collected and also be treated as User Information for purposes of this Statement. Your friend may contact us at websitesupport@activeinternational.com to request that we remove this information from our database.
Technical Information
Active International uses cookies and web beacons (also known as ‘clear gifs’ - small single pixel image files that can be used to recognize a users navigation through a website) to collect information for record keeping purposes and make it easier to navigate the Website. Cookies are small text files that are stored on Users' computers – for more information about these and web beacons, please see www.allaboutcookies.org. Active International uses both "session ID cookies" and "persistent cookies”. A session ID cookie expires when you close your browser. Persistent cookies stay on your computer from one session to the next and enable Active International to recognize you when you return to the Website. You may choose not to receive cookies from Active International by following instructions in your web browser's "help" file, but this may make certain features of the Website inaccessible to you.
Active International also collects Users' IP addresses and basic log file information (such as browser type and language, number of clicks, domain names of web sites visited, pages viewed, the amount of time spent on particular pages, and the date and time of visits and page views). This information, including information about cookies, is referred to as “Technical Information” in this policy. Active International uses Technical Information (and may combine it with User Information) to help locate potential problems with our server, improve and customize your experience on the Website and other purposes described in the "How We Use Your Information" section below.
How We Use Your Information
If you provide User information to us, then we use this information to operate, maintain, and provide the features and functionality of the Website and any Active International Services.
Active International will contact you using the e-mail address you have provided in the course of providing a particular Active International Service you order or request on the Website, including among other things notices required by law. We may also use your e-mail address to send you other messages if you have agreed to receive them, including advertising, information about changes to Active International features and special offers. Except with respect to notices required by law, transactional and service related emails, you may opt out of all of these e-mails by following the “opt-out” instructions found at the bottom of the e-mail or by contacting us at the information provided in the section “Contact Information” below.
We use Technical Information, such as Website use data and IP addresses, to improve the quality and design of the Website and to create new features and services by storing, tracking, and analyzing your preferences and trends. We may use such information to: (a) remember information so that you will not have to re-enter it during your current or subsequent visits to the Website; (b) provide customized content and information; (c) monitor the effectiveness of our marketing campaigns and aggregate metrics such as total number of visitors and traffic; (d) diagnose or fix technology problems; (e) access information about you after you log on to the Website; (f) market our Website to advertisers and other third parties; (g) aggregate general User statistics including demographic and geographic information; and (h) other lawful purposes, so long as your personal identity is not revealed by such use.
As part of this process Active International uses third parties to provide it with aggregated Technical Information about how users interact with the Website, and may set cookies, web beacons or other tracking technologies for this purpose. The use of cookies by our service providers [, e.g., Google,] is not covered by our privacy policy. We do not have access or control over these cookies.
We also have testimonials on our site. All personal information contained in testimonials have been pre-approved by the applicable individual prior to posting on our Website. If you wish to update or delete your testimonial, you can contact us at websitesupport@activeinternational.com.
Communications
Promotional Emails. If you wish to subscribe to our promotional mailings we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may opt-out of all of these e-mails by following the “opt-out” instructions found at the bottom of the e-mail.
Service-related Announcements. On rare occasions when it is necessary to do so, if our service is temporarily suspended for maintenance, we might send you an email or post an announcement on the Website. Generally, you may not opt-out of these communications, which are not promotional in nature.
When We Share Information
Except as expressly described below, Active International will not share your Information with advertisers or unaffiliated third parties without first obtaining your express permission.
We may provide Information, to our subsidiaries, affiliated companies, subcontractors and third-parties with whom we have entered into a co-marketing, partnering or similar cooperative commercial or strategic arrangement, so such parties can, among other things (a) help us to perform Active International Services and/or process such information on our behalf, (b) use the information to offer greater functionality and enhanced services through the Website or to provide you with additional product and service opportunities and (c) communicate these opportunities to you on behalf of us. When we do this, the recipients of your information are bound by privacy requirements that are at least as restrictive as this Privacy Policy. We do not share, sell, rent, or trade personal information with third parties for their promotional purposes.
We may share Technical Information (such as Website use data) with third parties to assist them in understanding our Website, including Users' use of our Website and Active International Services. The Technical Information provided will not identify you by name, however.
We use outside companies to collect recruiting information for our company, and to process payments. These companies do not retain share, store or use personal information for any other purposes.
Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Active International. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Blog / Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at websitesupport@activeinternational.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Tell-A-Friend
If you choose to use our referral service to tell a friend about career opportunities with Active, we will ask for your friend’s contact information, including but not limited to, their name and email address. We use an outside company to collect job referral information for our company. This company does not retain share, store or use personal information for any other purposes.
We may release your Information if required to do so by law, or in the good-faith belief that such action is necessary to comply with any applicable laws or respond to a court order, subpoena, law enforcement or regulatory request, or search warrant. We reserve the right to collect and share any information: in order to investigate, prevent, or take action regarding suspected or actual illegal activities; as appropriate or necessary to enforce our Terms of Use or investigate potential or actual violations of the Terms of Use or this Privacy Policy; take reasonable precautions against liability; to protect the security or integrity of our Website; or to exercise or protect the rights, property, or personal safety of Active International, its affiliates, Users or others.
We may assign or transfer the Information we collect to a third party in the event that Active International is acquired by or merged with a third party entity or in the event of our bankruptcy, insolvency, reorganization, receivership, or similar situation. You will be notified via email, and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook and Twitter button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Our Commitment To Children's Privacy
Protecting the privacy of young children is especially important and is mandated by applicable law, including U.S. law. For these reasons, Active International does not knowingly collect User Information on the Website from persons under 13 years of age, and no part of our Website is directed to persons under 13. If you are under 13 years of age, then you must not use or access the Website at any time or in any manner or provide any information to the Website. If your child has submitted User Information to us, please contact us as provided under the section “Contact Information” below so we can arrange to remove your child’s User Information from our database. Do not supply to us or disclose on the Website any Information of any person under 13 years of age, as we do not intend to collect information from anyone under 13 or invite them to use this Website.
International Users
The Website is hosted in the United States. If you are accessing the Website from outside the United States, you are transferring your Information to the United States, and you consent to that transfer. if you do not want your information transferred to the United States, you should not share your information with us, or make use of this Website.
Your Choices
You may, of course, decline to submit User Information to the Website, in which case you may not be able to utilize all of the features and functionality of this Website and Active International may not be able to provide certain Active International Services to you.
Access
If you would like access to data collected by us to modify or delete, please contact us as provided under the section “Contact Information” below. We will respond to your request within 30 business days.
If you are a member of our online travel services and you would like to update your personal information such as name, email and other options, you can log into your account at “My Account, Update Profile” to update your personal information.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Passwords
We may assign to you, or ask you to select, a password and user name in connection with your use of certain features of the Website or the provision of Active International Services to you. You can change your password and user name at any time. If we assign a password to you, you should change that password as soon as possible to ensure that your password is something you will remember and that is unique to you. You acknowledge that you are responsible for protecting your password and ensuring that you do not disclose your password to others. If your password is disclosed to others, they will be able to access your User Information and otherwise interfere with your use of this Website and any Active International Services. If you become aware that your password has been improperly disclosed or used by others, you should immediately change your password. If you believe someone is, or has been, using your user name or password for unlawful or improper purposes, please contact us as provided under the section “Contact Information” below.
If you are a member of our online travel services, you can change your password at any time by logging in to your account at “My Account, Change Password”.
Our Commitment To Data Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We have implemented technical and organizational measures designed to secure your Information from accidental loss and from unauthorized access, use, alteration or disclosure; however, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or access and use your personal information for improper purposes. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your User Information at your own risk. The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
Compromise of Your Information
In the event that your Information is compromised as a result of a breach of security, Active International will promptly notify you in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
Notification Procedures
It is Active International's policy to provide notifications where such notifications are required by law, to Users via e-mail notice, written or hard copy notice, or through conspicuous posting of such notices on our Website, as determined by Active International in its sole discretion. Active International reserves the right to determine the form and means of providing notifications required by law to our Users, provided that you may opt out of certain means of notification as described in this Privacy Policy.
Contact Information
Please contact us using the information set forth below with any questions or comments about this Privacy Policy or the Website.
Active Media Services, Inc.
One Blue Hill Plaza
Pearl River, New York 10965-1705
Attention: Website Support
E-mail: Websitesupport@activeinternational.com